ISO 9000 certification benefits, reality or myth?
نویسندگان
چکیده
منابع مشابه
Does ISO 9000 certification pay?
“ Does it pay for firms to seek ISO 9000 certification ? ” While this question is as old as ISO 9000 itself, it remains essential, and largely unanswered ! What is new – to the best of our knowledge – is the combination of data and methods followed by the authors of this article, a foursome of business school academics from the United States and Spain, in providing an answer. S P E C I A L R E ...
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The ISO 9000 experiences of the same sample of organisations over a five year time period is examined in this paper. The responses to a questionnaire sent out at the end of 1999 to companies which had a reasonably long term experience with the ISO 9000 series quality system are analysed. These companies were ISO 9000 series certified before 1994 when the authors conducted their first survey on ...
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In this paper we present a complete reference framework for the operation of Certification Service Provider as an organisation. The objective is to form an intermediate reference model, to which the CSPs will conform, towards the full compliance to the ISO-9000 quality standards. There are two dimensions of quality in respect of a CSP: The first quality dimension regards the value added securit...
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Today, software development can be a risky business. Far too often the software development process fails. One way to reduce the costs associated with software development may be to modify the software engineering processes of a company so that they can be certified as meeting standards such as those specified in the ISO 9000 (International Organization for Standardization) series. A number of ...
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The ISO 9000 series of quality management systems standards is widely diffused, with over 560,000 sites certified in 159 countries (as of December 2002). Anecdotal evidence suggests that global supply chains contributed to this diffusion, in the following sense. Firms in Europe were the first to seek ISO 9000 certification. They then required their suppliers to do likewise, including those abro...
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ژورنال
عنوان ژورنال: The TQM Magazine
سال: 2000
ISSN: 0954-478X
DOI: 10.1108/09544780010351517